Contact us with any further questions!
F.A.Q.’s
I need to update the delivery address
No problem! You can change the delivery address at any time by visiting the address update page in your profile:
https://www.mycollegecrate.com/my-account/edit-address/
If you are still having trouble, please contact us using the form on this page and we can update it for you. We are experts at hunting down and getting the correct address so that your loved one gets their package on time!
When will I get my College Care Package?
Depending on what shipping you selected at checkout, you can expect to receive your college care package within these time frames:
Standard: 3-5 Business Days
Holiday times may impact this time frame.
You will receive a tracking number as soon as the care package ships to track the college gift box in real time!
Where can I check my order status?
Enter your order number from the email you received when you placed the order and your email address on this page:
Vendors
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