At My College Crate, we offer a variety of memberships (each, a “Membership”). Please review these My College Crate Membership Terms carefully and make sure you understand them before enrolling because they contain important and relevant information regarding any Membership you may purchase, including renewal and cancellation terms. Memberships are continuous and automatically renew unless you cancel your Membership or we otherwise terminate your account.
Monthly Memberships. A “Monthly” Box Membership consists of an initial product box (each, a “Box” or a “Crate”) and an additional Box sent out each month thereafter.
If you sign up for a Monthly Box Membership, you will be immediately billed $19.99 USD (plus shipping and taxes if applicable) as a non-refundable minimum purchase and that monthly Box or a Welcome Box will be the first Box you receive. The specific Box you receive as a first-time subscriber is subject to availability or may be based on the specific promotional code that you choose to use. The Welcome Box may be offered at a discounted purchase price through specific promotion. It may contain past monthly products and other products curated specifically for the Welcome Box. Your Membership will then continue according to our monthly schedule and your credit or debit card will be charged $39.99 USD (plus shipping and taxes, if applicable) up to a month in advance of the subsequent monthly Box shipment date, and every month thereafter. Click here to see our current monthly billing and shipping schedule.
The My College Crate monthly Membership is for an ongoing service that is billed each season ($39.99 USD, plus shipping and taxes if applicable) and will be automatically charged to your payment method on file. Unless you cancel in accordance with these Membership Terms (in particular, see section 3 “Cancellation” below), you will continue to be charged as described above.
Annual Box Memberships. If you choose an Annual Box Membership, your Membership will include the same Boxes as you would receive under a Monthly Membership, as outlined above. If you sign up for an Annual Membership, you will be immediately billed $179.99 USD (plus shipping and taxes if applicable), as a non-refundable minimum purchase.
Annual Memberships automatically renew on the next billing date after receipt of your first four boxes (which will include the Welcome Box if that is your first box) and, unless you cancel your Membership in accordance with these Membership Terms (in particular, see section 3 “Cancellation” below), your payment method on file will be automatically charged for the next Annual Membership term (i.e., $179.99 USD (plus shipping and taxes if applicable) for 8 monthly Boxes) up to a month before the then-current Box is shipped.
Cancellation Policy. You may cancel your Membership with us at any time, subject to the time frames below. We do not place “holds” on Memberships.
In order to cancel your Membership, you must do one of the following: (a) email us at [email protected], indicate that you wish to cancel your Membership, and follow the instructions that we send you in response; OR (b) log into your Member Account, navigate to the “Subscription” link, choose Cancel, and follow the instructions; OR (c) call us at (216) 220-9771, indicate that you wish to cancel your Membership, and follow the instructions given.
There are no cancellation fees.
Cancellations must be effected prior to the billing date of the Membership renewal. For Monthly Memberships, this means that you must cancel before the billing date for the next Month. For Annual Memberships, this means that you must cancel prior to the billing date for the next annual period (in other words, prior to the next billing date after receipt of your first eight Boxes). Cancelling your Membership does not provide you a refund for Membership payments already processed, nor does it stop a pending charge. Your cancellation will go into effect for the following billing cycle.
Additional Boxes. Members may choose to send their orders to a different address than their own (within the countries that My College Crate currently ships to). Additional Boxes may be purchased subject to quantity limits at the discretion of the Company. Additional Boxes are not subject to renewal, but you must have an active Membership to purchase them.
Add-Ons and Edit Sales. Every month we may offer additional, discounted products that Members may add to that month’s Box (“Add-Ons”) or may purchase in between months in our Members-only sales events (“Sales”). Add-Ons and Edit Sales are limited time, Members-only sales events, during which Members may add or remove products from their order. All items included in the Member’s order at the conclusion of the sale are automatically charged to the payment method on file. Add-Ons are generally billed in conjunction with the billing dates for that months Box, and are shipped along with your Box, if you are receiving a Box. Sale orders are generally billed approximately 48 hours after the close of the sale, and shipped within two weeks of successful billing.
Taxes and Shipping and Handling. Stated prices for Membership and other products (including Sale products and Add-Ons) do not include any customs, duties, sales, use, value-added, excise, federal, state, local or other taxes. You are solely responsible for the payment of such taxes related to your purchase. We have the right to charge you for any taxes that we believe we are required to pay or collect related to your purchase. Please also note that shipping and handling fees currently apply to all shipments outside the contiguous United States if stated.
Questions? If you have any questions, please contact us at:
+1 (888) 956-2601
My College Crate LLC.
17830 Englewood Drive,
Middleburg Heights, Ohio 44130